What You’ll Learn 🎥
Configure the Video Acquisition module in DewesoftX to sync video with analog, digital, counter, CAN, XCP, and other signals
Select and set up cameras—DirectX webcams, GigE (DS‑CAM family), high-speed Photron FASTCAM, and Optris thermal cameras
Choose optimal frame rates, storage modes (constant, fast-on-trigger, slow-then-fast), and trigger settings for precise synchronized acquisition
Calibrate for timing accuracy: understand delays and jitter in webcams versus hardware-synced DS‑CAM and Photron systems
Perform post-acquisition video synchronization with DewesoftX’s analysis tools—align *.avi files to data channels for replay and review
Integrate video frames with data plots, cursors, and markers for enhanced event analysis—e.g., fuse switching or mechanical operations
Capture dynamic events up to millions of FPS using Photron FASTCAMs, including setup of triggers, pre-trigger buffer, and playback synchronization
Export synchronized recordings and create annotated reports combining video and measurement data
Course overview
The Video Acquisition course empowers engineers and test professionals to leverage video alongside signal data for synchronized measurement analysis in DewesoftX. You’ll begin with configuring the Video module—connecting various cameras (webcams, GigE DS‑CAMs, Photron, and infrared), setting frame rates, storage options, and triggers to precisely align video with analog and digital channels.
Next, the course explains synchronization challenges: webcams provide time-stamped frames with inherent latency and jitter, which can be compensated by entering delay values; however, for high-accuracy applications, hardware-triggered cameras like DS‑CAM and Photron are recommended. Through detailed walkthroughs, you’ll learn to configure Photron FASTCAMs using Dewesoft counter inputs, Ethernet configurations, pre-trigger settings, and analyze performance up to millions of frames per second.
In the analysis phase, you’ll master post-processing in DewesoftX: copying video files next to measurement data, initiating manual or automatic sync, and reviewing frames in sync with signal cursors—ideal for pinpointing events like switch-offs or mechanical actions. Finally, you’ll learn how to export combined video-data files and build comprehensive, annotated reports for sharing actionable insights with your team or clients.
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Video acquisition in DewesoftX
DewesoftX video acquisition module offers the possibility to acquire video signals together with other sources. A wide range of cameras are supported:
Low-speed cameras (up to 30 FPS): any DirectX compatible camera
Medium speed cameras (up to 600 FPS VGA resolution): Dewesoft DS-CAM cameras
High-speed cameras (up to 20.000 FPS at VGA resolution): where we combine data and video in post-processing or directly use the Photron driver inside Dewesoft X (please consult the user's manual for details)
Thermovision cameras: Optris thermovision cameras
Required hardware | Sirius, Dewe-43, Webcam, DS-CAM |
Required software | Prof (for DS-CAM support) |
Setup sample rate | At least 1 kHz |
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Dewesoft cameras
For applications requiring video which is truly synchronized to the dynamic sample rate, there is support for DS cameras. A high-quality image with the automatic shutter speed (selectable) is controlled directly by the A/D card, which generates a pulse to drive the camera. The result is a stunning correlation between each frame and the data.
Thermo cameras are supported by Optris, and Ultra-High-Speed cameras from Photron can acquire more than 2 million frames per second but in limited resolution.
DS-CAM-88c, DS-CAM-120c (gigabit-ethernet camera)

A DS-CAM-88 has the following specifications:
resolution
640x480 at 88 fps
320x240 at 167 fps
160x120 at 289 fps
auto-shutter
auto-gain
auto white-balance
color
DS-CAM-175c, DS-CAM-320c (gigabit-ethernet camera)

Specifications:
power-over-ethernet option
the best performance with SIRIUS S-BOX
IP67 version available
auto-shutter
auto-gain
auto white-balance
color
DS-CAM-175chas the following specifications:
1456x1088 at 68 fps
640x480 (VGA) at 178 fps
DS-CAM-320chas the following specifications:
728x544 at 266 fps
640x480 (VGA) at 328 fps
DS-CAM-600m, DS-CAM-600c, DS-CAM-600cw (gigabit-ethernet camera)

Specifications:
full HD resolution (1920x1080)
real-time onboard JPEG compression
power-over-ethernet option
the best performance with SIRIUS S-BOX
IP67 version available
color and monochrome
DS-CAM-600bw/chas the following specifications:
1920x1080 (HD) at 300 fps
640x480 (VGA) at 600 fps
Applications
All DS-CAM cameras were designed to be high-shock and vibration resistant.
The DS-CAM cameras can run in triggered (sync) and free-run mode. The video is captured by real-time data streaming, even at full resolution! Therefore, a Gigabit-Ethernet port is required.
The system requirements for GigE cameras are:
Gigabit Ethernet LAN port
Dewesoft X
(Clock possibility)
Core2Duo CPU
The applications at which the cameras are used:
machine diagnostic
product quality check
non-destructive testing
research and development
automotive crash testing
impact tests
logistics and transportation
manufacturing
Specifications
If you have multiple DS-CAM cameras, we can provide adapters for syncing, powering, and connecting multiple cameras to Dewesoft instruments.
CAM-BOX
Adapter box for connecting one DS-CAM-88/120 to the Dewesoft instrument. Combines Sync and Power to the camera connector.
CAM-BOX1
Adapter box for connecting up to 4 DS-CAM-88/120 to the Dewesoft instrument. Combines Sync and Power to the camera connector. External GigE switch required.

CAM-BOX2
Distribution box for connecting up to 4 x DS-CAM-88/120 to the Dewesoft instrument. Wide range power supply input (9-36 VDC), integrated GigE switch.

CAM-BOX3
Distribution box for connecting up to 4 x DS-CAM-600 to the Dewesoft instrument. Wide range power supply input (9-36 VDC), integrated GigE switch with 4 x PoE; SIRIUS chassis with 1.5 U height.

3rd party camera support
If your application requires video you are not limited to using our own DS-CAM cameras.
Dewesoft X software supports all compatible Direct X cameras as well as 3rd party Optris thermal and Ultra-High-Speed cameras from Photron. See the complete list of supported cameras. All camera sources are synchronized to analog data.

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DS-CAM-88c, DS-CAM-120c
The DS-CAM-88c/DS-CAM-120c are high-speed Gigabit-Ethernet cameras with the following key data:
DS-CAM-120c: 120 fps @ VGA (640x480)
DS-CAM-88c: 88 fps @ VGA (640x480)
Color
Auto-gain
Auto-shutter (also fixed shutter possible)
Auto-white balance
Triggered and free-run mode
Standard C-Mount
Small compact form factor
Low power consumption
Ruggedized (high-shock and vibration resistant, aluminum housing)
Real-time data streaming with full resolution

The camera supports the high-performance industrial standard GigE Vision. The standard introduced in 2006 provides a framework for transmitting high-speed video and related control over Ethernet networks.
The benefits are high-speed data transfer rates up to 1GBit/s (based on 1000Base-T) connectable to every standard GigE Ethernet port and cable lengths up to 100m.
Dewesoft uses OptoStream SDK for GigE communication with cameras that support the GigE Vision standard.
System requirements:
1 Gigabit-Ethernet port
Good PC performance (Core i5 CPU or better recommended, 4 GB RAM)
DewesoftX
The latest OptoMotive OptoStreamSDK
The latest Dewesoft GigE driver (cdv)
Technical specifications
Optical
DS-CAM-88c | DS-CAM-120c | |
---|---|---|
Image sensor | Sony IT ICX414AL/AQ with HAD microlens, progressive scan | Sony IT ICX618AL/AQ with Exview HAD CCD II microlens |
Sensor type | CCD | CCD |
Optical size | 1/2 " | 1/4 " |
Effective chip size | 6.5 x 4.9 mm | 4.46 x 3.80 mm |
Cell size | 9.9 x 9.9 um | 5.6 x 5.6 um |
Picture size (max) | 656 x 492 pixel | 646 x 492 pixel |
ADC | 14 bit | 14 bit |
Gain control | 0 - 35 dB; auto-gain | 0 - 32 dB; auto-gain |
Exposure time | 26 us - 60 s; auto-shutter | 58 us - 60 s; auto-shutter |
Smart functions | auto-white balance, color correction, edge filter (sharpness), hue, sat. | auto-white balance, color correction, edge filter (sharpness), hue, sat. |
Max, frame rate (at full resolution) | 88 fps | 120 fps |
Power
DS-CAM-88c | DS-CAM-120c | |
---|---|---|
Supply voltage | 8 to 30 VDC | 8 to 30 VDC |
Power consumption | <3,6 W (@ 12 VDC) | <3,7 W (@ 12 VDC) |
Power-over-ethernet | optional | optional |
Trigger input
Voltage level representing logical 0 | 0.0 ... 1.0 V DC |
Undefined state between 0 and 1 | 1.0 ... 3.0 V DC |
Voltage level representing logical 1 | 3.0 ... 24.0 V DC |
Absolute maximum voltage (above → damage!) | 36 V (only with an external resistor of 3.3 kOhm in series) |
Trigger input
Maximum current source for output | 20 mA, open emitter |
Mechanical
External housing (h x w x l) | 86.4 x 44.0 x 29.0 [mm] |
Housing | aluminum case |
Weight | < 200 g (without lens) |
Storage temperature | -10 °C .. +70 °C (14 °F .. +158 °F) |
Operating temperature | 5 °C .. +45 °C (+41 °F .. +113 °F) |
Operating humidity | 25% .. 80% (no condensation) |
Storage humidity | 25% .. 95% (no condensation) |
Lens mount | C-mount (CS-mount optional) |
Connectors | Screw mount Ethernet RJ45; EIAJ (Hirose) 12 pin (matching part: HiroseHR10A-10P-12S(73)) |
Conformity | CE, FCC Class B, RoHS, GigE Vision, GenICam |
Connections
On the rear side of the camera, there are two connectors. The 12pin HIROSE connector (matching part: Hirose HR10A- 10P-12S(73)) contains the power, trigger, and other digital pins. Ethernet connector pinout according to the standard.

Power/trigger connector pinout
12pin Hirose connector (matching part: Hirose HR10A-10P-12S(73)) on camera rear side

PIN # | SIGNAL |
---|---|
1 | GND (for Power and RS232) |
2 | Power (+8...+30 V DC) |
3 | - |
4 | Camera In 1 (TRIGGER) |
5 | - |
6 | Camera Out 1 (open emiter, max. 20 mA) |
7 | Camera In GND |
8 | RxD (RS232) |
9 | TxD (RS232) |
10 | Camera Out Power (for digital outputs) |
11 | Camera In 2 |
12 | Camera Out 2 |
SIRIUS connection example
In image 11, you see a typical SIRIUS measurement instrument, consisting of one SBOX unit (integrated PC) on the bottom and one SIRIUS slice on top (from the rear side).
The camera is directly connected to the Gigabit-LAN port. The second cable to the camera contains the power (from SBOX Power out) and the trigger, connected to the SYNC port of the SIRIUS slice. The camera frames are now in perfect sync with the analog data acquired by Dewesoft.

Connecting multiple cameras
If you need to connect more than one camera, there is a special CAM-BOX2 available, which consists of:
wide-range voltage input (9-36V)
an industrial Gigabit-Ethernet-Switch (without Power-over-Ethernet! No supply for DS-CAM-600!)
Power and Sync distribution for up to 4 cameras.
Small dimensions: 115 x 62 mm (front) and 135 mm deep

Camerabox connector (mating cable connector: FGG.1B.307CLAD52)

Power supply (mating cable connector: FGJ.1B.302CLLD42Z)

Sync connector (mating cable connector: FGG.00.304CLAD27Z)

Connections overview


Benchmarks
The following tests were done with SIRIUS SBOX and 1 to 4 cameras connected to the CAM-BOX2. Setup:
1 to 4 cameras connected over CAM-BOX2
SBOX: 128GB SSD -> max 190 Mbyte/s write rate
CPU: Intel Core i7 QM57; 2.0GHz; 4GB RAM
camera(s) clocked by SIRIUS
Dewesoft X
OptoMotive OptoStreamSDK
GigE Camera driver (Plugin)
storing data to file, video buffer stable around 0.1%
with checked "optimize for switched network"
Achieved frame rates (fps)
Number of Cameras | X res | Y res | DS-CAM 88c | DS-CAM-120c |
---|---|---|---|---|
1 | 640 | 480 | 88 | 120 |
320 | 240 | 165 | 195 | |
320 | 120 | 280 | 300 | |
2 | 640 | 480 | 88 | 120 |
320 | 240 | 165 | 195 | |
320 | 120 | 280 | 210 | |
3 | 640 | 480 | 88 | 90 |
320 | 240 | 165 | 195 | |
320 | 120 | 280 | 210 | |
4 | 640 | 480 | 88 | 60 |
320 | 240 | 165 | 195 | |
320 | 120 | 280 | 210 |
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DS-CAM-175c, DS-CAM-320c
The DS-CAM-175c, DS-CAM-320c are high-speed Gigabit-Ethernet cameras with the following key data:
DS-CAM-175c: 178 fps @ VGA (640x480)
DS-CAM-320c: 328 fps @ VGA (640x480)
Color
Auto-gain
Auto-shutter (also fixed shutter possible)
Auto-white balance
Triggered and free-run mode
Standard C-Mount
Small compact form factor
Low power consumption
Ruggedized (high-shock and vibration resistant, aluminum housing)
Real-time data streaming with full resolution

The camera supports the high-performance industrial standard GigE Vision. The standard introduced in 2006 provides a framework for transmitting high-speed video and related control over Ethernet networks.
The benefits are high-speed data transfer rates up to 1GBit/s (based on 1000Base-T) connectable to every standard GigE Ethernet port and cable lengths up to 100m.
Dewesoft uses OptoStream GigE SDK for communication with cameras that support GigE Vision standard.
System requirements:
1 Gigabit-Ethernet port
Good PC performance (Core i5 CPU or better recommended, 4 GB RAM)
Dewesoft X
The latest OptoMotive OptoStreamSDK
The latest Dewesoft GigE driver (cdv)
Technical specifications
Optical
DS-CAM-175c | DS-CAM-320c | |
---|---|---|
Image sensor | Sony IMX273 | Sony IMX287 |
Sensor Type | CMOS | CMOS |
Max resolution | 1456x1088 | 728x544 |
Optical size | 1/2.9'' (6.3 mm diagonal) | 1/2.9'' (6.3 mm diagonal) |
Pixel size | 3.45 x 3.45 um | 3.45 x 3.45 um |
FPS | 68 FPS @ 1456x1088116 FPS @ 1280x720145 FPS @ 800x600178 FPS @640x480 | 266 FPS @ 728x544328 FPS @640x480 |
Dynamic range | 71.6 dB autogain function | 74.4 dB autogain function |
Shutter | Global | Global |
Shutter time | Auto shutter function | Auto shutter function |
Color correction | Auto white balance | Auto white balance |
Max, frame rate (at full resolution) | 175 fps | 320 fps |
Power
DS-CAM-175c | DS-CAM-320c | |
---|---|---|
Supply voltage | 8 to 30 VDC or 802.3af PoE | 8 to 30 VDC or 802.3af PoE |
Power consumption | 2,79 W @ 12 VDC; 3,26 W PoE | 2,77 W @ 12 VDC; 3,23W PoE |
Trigger input
Voltage level representing logical 0 | 0.0 ... 1.0 V DC |
Undefined state between 0 and 1 | 1.0 ... 3.0 V DC |
Voltage level representing logical 1 | 3.0 ... 24.0 V DC |
Absolute maximum voltage (above → damage!) | 36 V (only with an external resistor of 3.3 kOhm in series) |
Mechanical
External housing (h x w x l) | 86.4 x 44.0 x 29.0 [mm] |
Housing | aluminum case |
Weight | < 200 g (without lens) |
Operating temperature | 5 °C .. +45 °C (+41 °F .. +113 °F) |
Operating humidity | 20% .. 80% (no condensation) |
Lens mount | C-mount |
Connectors | Screw mount RJ45 Ethernet connector, Hirose HR10-10R-12PA(73) |
Connections
On the rear side of the camera, there are two connectors. The 12pin HIROSE connector (matching part: Hirose HR10A- 10P-12S(73)) contains the power, trigger, and other digital pins. Ethernet connector pinout according to the standard.

Power/trigger connector pinout
12pin Hirose connector (matching part: Hirose HR10A-10P-12S(73)) on camera rear side

PIN # | SIGNAL |
---|---|
1 | GND (for Power and RS232) |
2 | Power (+8...+30 V DC) |
3 | - |
4 | Camera In 1 (TRIGGER) |
5 | - |
6 | Camera Out 1 (open emitter, max. 20 mA) |
7 | Camera In GND |
8 | RxD (RS232) |
9 | TxD (RS232) |
10 | Camera Out Power (for digital outputs) |
11 | Camera In 2 |
12 | Camera Out 2 |
SIRIUS connection example
In this picture, you see a typical SIRIUS measurement instrument, consisting of one SBOX unit (integrated PC) on the bottom and one SIRIUS slice on top (from the rear side).
The camera is directly connected to the Gigabit-LAN port. The second cable to the camera contains the power (from SBOX Power out) and the trigger, connected to the SYNC port of the SIRIUS slice. The camera frames are now in perfect sync with the analog data acquired by Dewesoft.
Connecting multiple cameras
If you need to connect more than one camera, there is a special CAM-BOX2 available, which consists of:
wide-range voltage input (9-36V)
an industrial Gigabit-Ethernet-Switch (without Power-over-Ethernet! No supply for DS-CAM-600!)
Power and Sync distribution for up to 4 cameras.
Small dimensions: 115 x 62 mm (front) and 135 mm deep

Camerabox connector (mating cable connector: FGG.1B.307CLAD52)

Power supply (mating cable connector: FGJ.1B.302CLLD42Z)

Sync connector (mating cable connector: FGG.00.304CLAD27Z)

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DS-CAM-600
The DS-CAM-600 is a high-speed Gigabit-Ethernet camera with following key data:
600fps @ VGA (640x480)
Full HD resolution 1920x1080
Real-time data streaming with full resolution
Monochrome
Power-over-Ethernet (PoE)
Real-time JPEG compression
Sync (Triggered and free-run mode)
Adjustable shutter time
Standard C-Mount
Small compact form factor
Ruggedized (high-shock and vibration resistant, aluminum housing)

The camera supports the high-performance industrial standard GigE Vision. The standard introduced in 2006 provides a framework for transmitting high-speed video and related control over Ethernet networks.
The benefits are: high-speed data transfer rates up to 1GBit/s (based on 1000Base-T) connectible to every standard GigE Ethernet port and cable lengths up to 100m.
Dewesoft uses OptoMotive GigE SDK for communication with cameras that support the GigE Vision standard.
System requirements
1 Gigabit-Ethernet port
Good PC performance (Core i5 CPU or better recommended, 4 GB RAM)
DewesoftX
OptoMotive GigE Vision SDK
Dewesoft GigE driver (cdv) 2.0
Technical specifications
Power
Supply voltage | Power-over-Ethernet (42-57V) |
Power consumption | 6 W |
Digital I/O
Recommended input voltage | 0 to 3,3 VDC |
Voltage level representing logical 0 | 0 to +0,8 VDC |
Undefined state between 0 and 1 | > +0,8 VDC to +2,0 VDC |
Voltage level representing logical 1 | > +2,0 VDC to 3,3 VDC |
Absolute maximum voltage (above → damage!) | +/- 24 VDC |
Optical
Image sensor | CMOSIS CMV2000 2E5M1PP |
Sensor type | CMOS |
Sensor resolution (H x W) | 2048 x 1088 |
Optical size | Diagonal 12.7 mm (2/3") |
Pixel size (in um) | 5.5 x 5.5 |
Pixel data format | JPEG |
Dynamic range | 60 dB |
Shutter | Electronic Global Shutter |
Shutter time | 210 ns - 90 s |
Exposure | Linear, 3Slope High Dynamic Range |
Scanning system | Progressive |
Max. frame rate (at 640x480) | specified for 600 (in fact 748 are possible) |
ADC bit depth | 10 bit |
Mechanical
External dimensions (H x W x L) | 94 x 54 x 58 [mm] incl. C-Mount lense holder |
Housing | Black anodized aluminum case |
Weight | 290g |
Operating temperature | 0°C .. +50°C |
Protection | Up to IP67 with housing |
Fixing holes | 2 x M6 |
Lens mount | C-mount (1" 32G thread) |
Connectors | Ethernet: RJ45, Sync: 4 pin LEMO EGG.00.304.CCL |
Conformity | CE, EN55022, class A; EN61000-4-2;EN61000-4-3; EN61000-4-4; EN61000-4-6; FCC Part 15, class A ,RoHS, GigE Vision 1.2 |
Connectors and pinout
On the backside of the camera, there are two connectors. For the trigger input, there is a 4 pin Lemo 00 (called "IO connector"), for the data transfer an Ethernet connector. The pinout of the Ethernet connector is according to the standard.

Note that pins 3 and 4 are used for clocking the camera. Pins 1 and 2 are reserved for synching multiple Dewesoft instruments!

SIRIUS connection example
In this picture, you see a typical SIRIUS device consisting of an S-BOX unit (integrated PC) on the bottom and one SIRIUS slice on top (from rear side).
The camera is powered via PoE (Power over Ethernet, via LAN connector), therefore, a Power injector is required (Gigabit-LAN port of computer / PoE injector / camera).
The second cable provides the trigger, connected to the SYNC port of the SIRIUS slice. The camera frames are now in perfect sync with the analog data acquired by Dewesoft.

SIRIUS S-Box with one SIRIUS on top, connected to the DS-CAM-600 (PoE injector in between)
Resolutions and framerates
RESOLUTION | ACTIVE PIXELS | MAX. FRAMERATE |
---|---|---|
Full frame 4.2M | 2048 x 2048 | N/A |
Full frame 2.2M | 2048 x 1088 | 333 fps |
2K | 2048 x 1080 | 336 fps |
HD 1080 | 1920 x 1080 | 336 fps |
SXGA | 1280 x 1024 | 355 fps |
XGA | 1024 x 768 | 471 fps |
HD 720 | 1280 x 720 | 502 fps |
SVGA | 800 x 600 | 600 fps |
PAL | 768 x 576 | 625 fps |
WVGA | 752 x 480 | 748 fps |
VGA | 640 x 480 | 748 fps |
QVGA | 320 x 240 | 1460 fps |
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How to connect GigE camera?
Usually, all the drivers come with the DewesoftX installer. To check if the drivers are installed, go to Settings / Standard devices / Camera and see if the GigE button is available. If not, execute the full installer again, select Modify and reinstall the option.

If there is no option to add GigE, run the Dewesoft installer once again, choose Modify Dewesoft and select the option GigE camera under the Extension section. The last Dewesoft X full installer can be downloaded from the following webpage.

GigE driver, OptoStream and GigE manual
You can also find the newest version of the GigE driver for Dewesoft on the download webpage.
ZIP file includes:
GigE manual
GigECamera.cdv file
GigECameraDef.xml file
OptoMotive OptoStreamSDK exe file
Step by step instruction
Install OptoStreamSDK. Note that you must be an administrator, not just a user with admin rights. After the installation be sure that "OptoStream GEV Filter Driver" is installed under Local area connection properties. Note that "filter driver" filters out all packages that are not GigE on the hardware level, so the camera will work much faster than without the filter.

Connect the camera to the PC via Ethernet cable and PoE power injector in between.
The DS-CAMsupports DHCP, so just set your computer's IP address to automatic and wait until the IP is assigned. To test if the camera is working you can run the OptoStreamViewer. By right-clicking on the camera you can also set IP to fix, if you prefer.

To enable the camera in Dewesoft X, copy the file GigECamera.cdv into the Dewesoft X Addons folder, usually located in Dewesoft\Bin\X3\Addons.
Copy and replace your existing Dewesoft.exe with the one that you downloaded.
Start Dewesoft X and go to Settings -> Devices. For triggered mode, when Dewesoft X is clocking the camera, check if your device is set to Standalone or Clock/Trigger.

Go to the video tab (GigE) and check the Use trigger checkbox:

File types for storing should be set to DVI which is the uncompressed DewesoftX video format. The CPU will not have enough power to additionally do the online compression.

Depending on the measurement duration, the video file can get very big. For compression after the measurement set the appropriate compressor in AVI file type for compression. We recommend downloading the XVID codec. In Analysis mode you can then select your datafile and click AVI compress.

Go to Channel setup, click the Video button and enable the video channel - change the Unused to Used.


Enter the channel setup, a picture should be shown:

The shutter bar determines the light exposure duration (brightness).
If the light is too dark, use the gain bar to increase brightness by software.
The JPEG quality is inverse to the compression. 80% means good quality and low compression.

With the HDR option, you are able to increase the dynamic from 60dB up to 120dB if you have an image with a low dynamic range (e.g. only light grey and dark shapes).
To improve the performance if using the camera on and ethernet switch, use "Optimize for switched network".
Use the "Advanced setup", if you want to change a specific parameter of the camera, such as the custom resolution.
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FAQ - GigE camera
GigE checkbox in Dewesoft settings missing / Support for 64 bit Windows
For 64-bit Windows, all three OptoMotive GigE paths needed to be set to Win32_i86 in Environment variable PATH. Go to My Computer and click System properties > Advanced system settings > Advanced tab > Environment Variables >System variables > select Path > Edit. Make the following changes:
%GIGE_VISION_SDK_PATH%\bin\Win32
%GENICAM_ROOT_V2_0%\bin\Win32_i86
%GENICAM_ROOT_V2_0%\bin\Win32_i86\GenApi\Generic
Save and reset Windows. Path correctness can be checked by GetEnviromentVariable('PATH');
GigE plugin is not found in Dewesoft
Issue: In 2.7.0.0 driver Optomotive does not run file hard link to GigEVisionSDK_32bit_dll.bat during installation.
Solution: So it needs to be done manually; run CMD as Admin and run the file from the folder \Program files\OptoMotive\GigeVisionSDK\bin\
When this is done, Dewesoft normally recognizes the GigE plugin.
No picture shown, No frames receivederror
If you receive the error NO FRAMES RECEIVED, check:
Is the Trigger cable connected?
Try decreasing the Shutter value
Check-in hardware setup if the Dewesoft USB device is set to Master or Standalone
Disable Trigger in hardware setup and check if it's working in free-run mode (cable problem?)
Camera not found (not in OptoStreamViewer, not in Dewesoft)
Check Windows Firewall settings.
Cameras not found in Dewesoft X (yellow mark inOptoStreamViewer)
Not able to use the cameras. Please wait a little bit (until IP is assigned). If that does not help, ensure the computer network IP is set to automatic, as the camera supports DHCP.

If the cameras are found, close GigEVisionClient and start DewesoftX.
Change the IP address of the camera
If you manually change the IP address, please close DewesoftX, start the GigEVisionClient, right-click on the camera and select Set IP to device; use the same subnet as the computer, example:
IP | Subnet | |
---|---|---|
PC | 192.168.1.100 | 255.255.255.0 |
Camera | 192.168.1.101 | 255.255.255.0 |
The IP is ok if the cameras are found with a red mark, close OptoStream viewer, and start DewesoftX.
OptoStream viewer does not start, error message when starting
You can get it working by doing the following: Check if the operating system of your computer is 32bit or 64bit.
Copy the 64-bit dll's (otherwise take the ones from the 32bit directories) from
C:\Program Files\OptoMotive\GigEVisionSDK\bin\Win64 and C:\Program Files\OptoMotive\GigEVisionSDK\GenICam\bin\Win64_x64 to \Windows\system32 (respectively \Windows\SysWOW64).
Then start the GigEVisionClient from C:\Program Files\OptoMotive\GigEVisionSDK\bin\Win64
Cameras are not working in Dewesoft X
If you followed the step-by-step installation procedure, but still the camera is not working in Dewesoft X, you can try to copy the used dll's manually:
Copy the 32-bit dll's from C:\Program Files\OptoMotive\GigEVisionSDK\bin\Win32 and C:\Program Files\OptoMotive\GigEVisionSDK\GenICam\bin\Win32_i86 to Dewesoft X's Addons folder. Then restart Dewesoft X.
Maximum frame rate at VGA resolution only 36 fps
When you adjust the frame rate higher than 36 fps, and it is always reset to 36 fps, the Ethernet card in your computer is most probably only 100 Mbit/s. Please check the control panel → network card properties. Gigabit-Ethernet (1000 Mbit/s) is required!
Performance improvements (e.g. in case of frames lost, CPU overload or buffer overrun)
A loss of a few frames during a measurement is normal, due to collisions on the Ethernet network. Here are some useful hints to improve the performance:
Do not operate the camera in a fully-loaded network (e.g. office computers). Just use the direct connection or one switch (with no additional participants).
Disable all anti-virus, firewall, indexing and synchronization programs running in the background.
Also check if you really have a Gigabit-Ethernet network card, not only 100Mbit/s.
Check if the LAN cable is at least of CAT5 quality, if you have longer cable lengths it should be even better.
For this camera, the main improvement can be done by using an SSD (disk writing speed about 100...150 Mbyte/s. One camera at 640x480 @ 120fps takes about 35MByte/s, multiply the value with the number of cameras used)
Disable any online compression in Hardware setup → Video. Codec may take CPU load.
Try to decrease the frame rate/resolution
Use the Windows resource monitor (can be found in Task manager) to check for bottlenecks.
For optimal performance, we recommend to enable Jumbo frames on your PC network card “Jumbo†frames are Ethernet packets larger than 1500 bytes. This way less CPU time is spent for data reception, therefore, increasing performance and minimizing data loss. (Control panel -> network and internet -> view network status and tasks (network and sharing center) -> change adapter settings -> right-mouse-click on LAN connection -> Properties -> Configure -> Advanced -> Jumbo Frame -> set to highest value (e.g. 9kB MTU))
Also, an overloaded DewesoftX setup (many displays, e.g. high-resolution FFT instruments) will take system power. Try at first only with camera video instruments.
Press <Ctrl>+<Shift>+<P> in DewesoftX's Measure mode. On the right side, the performance monitor will appear. Watch the Cam video buffer. It should stay stable at low values.

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Testing 6 cameras DS-CAM-600
System requirements:
6 x independent Gigabit-Ethernet ports. Used network cards at the testing
Intel PRO/1000 PT Quad Port Low Profile Server Adapter
Tenda TEL9901
Good PC performance (Core i5 CPU or better recommended, 4 GB RAM)
DewesoftX or 7.1
OptoMotive GigE Vision SDK
Dewesoft GigE driver (CDV)
SIRIUS
2 x SYNC BOX (for synchronization)
We have measured the difference between SSD and HDD.
WD Black 1 TB SATA Hard Drives ( WD1002FAEX) with 64 MB buffer size
Intel SSD 520 Series (480GB)
Software setup
After we have connected the hardware, we have set the proper network properties.
To set the right configuration of Local Area Connections, we have changed the IP address and Subnet mask in Internet Protocol's (TCP/IP) Properties.

Then we ran GigEVisionClient, where the camera is already connected, but with the wrong IP address. So we have changed the IP address of the camera to 192.168.1.71.
For the next camera, we have changed the 3rd number of IP address, because the Subnet mask is 255.255.255.0, which means it changes only 3 numbers.
TCP/IP address | GigEVisionClient IP address | |
---|---|---|
Local Area Connection 1 | 192.168.1.70 | 192.168.1.71 |
Local Area Connection 2 | 192.168.2.70 | 192.168.2.71 |
Local Area Connection 3 | 192.168.3.70 | 192.168.3.70 |
Local Area Connection 4 | 192.168.4.70 | 192.168.4.71 |
Local Area Connection 5 | 192.168.5.70 | 192.168.5.71 |
Local Area Connection 6 | 192.168.6.70 | 192.168.6.71 |
After we have done this part, we were ready for testing.
Testing
For testing purposes, we have done a special table, with which we can measure a single point with 6 cameras.

On that point, we have used a tuning fork, so we could actually see the synchronization of 6 cameras. Our goal of testing was to measure different resolutions and then search for the highest frame frequency at each resolution. For each setup, we have done at least 3 measurements. We have stopped the measurement when buffer usage was over 80%.
Results: Synchronization
To see that cameras are really synchronized we have compared 2 following frames. In the picture below is a display from DewesoftX software with 6 x camera with 600 fps with a tuning fork.

Next frame of the same result:

If we look at pictures above closely we can see perfect synchronization of all 6 cameras.
Resolution and frame frequency - HDD vs. SSD
At this part, we have done 2 separate measurements. One was with HDD (Hard Disk Drive) and the other was with SSD (Solid State Drive).

Results for HDD (Hard Disk Drive)
Number of cameras | Resolution | Frame frequency [fps] | Storing time [1 Analog ch. - 10 kHz] | Storing time [1 Analog ch. - 100 kHz] |
---|---|---|---|---|
6 | 640x480 | 600 | Working* | Working* |
6 | 800x600 | 600 | Up to 5 s | / |
550 | Up to 10 s | / | ||
500 | Up to 15 s | / | ||
450 | Working* | Working* | ||
6 | 1024x768 | 500 | Not for use - picture is jumping | |
450 | Up to 5 s | / | ||
400 | Up to 10 s | / | ||
350 | Up to 15 s | / | ||
300 | Working* | Working* | ||
6 | 1280x720 | 300 | Up to 10 s | |
250 | Up to 15 s | |||
200 | Working* | Working* | ||
150 | Up to 10 s | |||
5 | 192x1080 | 100 | Working* | Working* |
For tests, we have also used 1 color camera in different combinations with black-white camera. For all tests, we have used 2 ports on motherboard, 2-3 on Intel network card, and 1 on Tenda network card.
Number of cameras | Resolution | Frame frequency [fps] | Storing time [1 Analog ch. - 10 kHz] | Storing time [1 Analog ch. - 100 kHz] |
---|---|---|---|---|
6 (5+1) | 640x480 | 600 | More than 1 minute | Working* |
6 (5+1) | 1280x720 | 300 | Not for use | / |
250 | Up to 15 s | / | ||
200 | More than 1 minute | Working* | ||
5 (4+1) | ** | 150 | Up to 15 s | |
100 | More than 1 minute | Working* |

Results for only one color camera:
Resolution | Frame frequency [fps] | Storing time [1 Analog ch. - 10 kHz] | Storing time [1 Analog ch. - 100 kHz] |
---|---|---|---|
640x480 | 600 | Working* | Working* |
1280x720 | 500 | Not for use - picture is jumping | |
497 | Working* | Working* | |
450 | Working* | Working* | |
2084x2084 | 178 | Working* | Working* |

Additional testing with HDD
We were searching for a maximum 24 x analog channel frequency with the highest performance of 6 x cameras:
Number of camera | Resolution | Frame frequency [fps] | Storing time [kHz] (>3 minutes + buffer stable) |
---|---|---|---|
6 | 640x480 | 600 | 150 |
6 | 800x600 | 450 | 10 |
350 | 150 | ||
6 | 1024x768 | 200 | 50 |
150 | 150 | ||
5 | 1280x720 | 250 | 150 |
4 | 1920x1080 | 150 | 150 |
Results for SSD (Solid-State Drive)
6 x Camera 1280x720 - 500 fps - 150 kHz with SSD:

With SSD inside the PC, we have done tests only with black-white cameras:
Number of cameras | Resolution | Frame frequency [fps] | Storing time [1 Analog ch. - 10 kHz] | Storing time [1 Analog ch. - 100 kHz] |
---|---|---|---|---|
6 | 640x480 | 600 | Working* | Working* |
6 | 800x600 | 600 | Working* | Working* |
6 | 1024x768 | 500 | Not for use - picture is jumping | |
472 | Working* | Working* | ||
6 | 1280x720 | 550 | Not for use - picture is jumping | |
500 | Working* | Working* | ||
5 | 1920x1080 | 350 | Not for use - picture is jumping | |
335 | Working* | Working* |
Additional testing with SSD
We were searching for a maximum 24 x analog channel frequency with the highest performance of 6 x cameras:
Number of cameras | Resolution | Frame frequency [fps] | Storing time [kHz] (> 3 minutes + buffer stable) |
---|---|---|---|
6 | 640x480 | 600 | 150 |
6 | 800x600 | 600 | 150 |
6 | 1024x768 | 473 | 150 |
6 | 1280x720 | 500 | 150 |
5 | 1920x1080 | 335 | 150 |
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How to choose the right camera
So which camera to choose for a certain application? It is clear that the thermo vision cameras have their special applications while the high-speed cameras are used to acquire short triggered snapshots where we need extreme video rates to capture crashes, explosions, and other fast events.
The decision between a good camcorder and a medium speed camera is not that easy. The main difference between these types of cameras and the high-speed ones is that with the medium and low-speed cameras we can continuously store video stream to the disk until we run out of disk space. We can also use software triggering on the video to reduce the amount of data or perform the online compression.
However, the system needs to have a good performance to stream video. We will need high-performance hard disks and a very well built system, as we might still run to the limit of performance. We have to know that the typical VGA size image takes 300 kB. If we have 100 frames per second, we need to store 30 MB/s for one camera.
Clearly, if we want to make a high-speed video, we need to use either DS-CAM 120 or DS-CAM 600.
DS-CAM 120 has a slightly higher speed (120 FPS in VGA).
DS-CAM 600 compresses the picture in camera and we can achieve 600 FPS in VGA mode.
A big advantage of both camera types is that they can be triggered from the analog card and therefore the data and video are perfectly consisted. If 25 or 30 pictures per second are enough, we might consider using a camcorder. I would suggest progressive scan cameras, so as not to have interlaced pictures. Web cameras are usually low price/low speed/low quality but are an extremely helpful tool to document the experiment. We had lots of feedback from customers telling us that a simple, even poor picture helped them to understand the recorded data much better.
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How to connect a webcam?
We connect the webcam to our computer via USB cable.

To see the webcam in DewesoftX, we have to enable the DirectX camera devices in Settings.

In the DirectX, we can see the list of all the cameras that were found.

The delay defines the difference between the actual event and the event shown on the video display, recorded by a camera. We can define the delay for each connected camera separately. The delay is defined in milliseconds (ms). We enter the wanted value and to confirm the number, we press enter.

To enable a Video module, click the plus button (More...) and select the Video.

Video
When we enter the Video section, we see our connected cameras, along with some other quick settings.
ID column shows the consecutive number of the connected camera. In the color column, we can change the color of the camera signal (recorder, ...).

Store options

There are three storing options - always fast, fast on trigger, and fast on trigger, slow otherwise.
Setting up the camera
Enter the camera setup.

General settings
Under general setup, you can adjust several picture parameters (pan, tilt, zoom, exposure, focus, brightness, contrast, saturation, sharpness, white balance, ...).

File format
Click on the button Advanced in the Camera setup, and you will be able to see File format settings. There you can choose between two file formats:
DVI (best performance)
AVI (video standard)

Codec/compression and online decompression
For a Video compression setup you can choose between:
direct / raw / uncompressed
H.264 / MPEG-4 AVC
MPEG4 / DivX / XviD
MJPEG


Rotation
The picture from the camera can also be rotated. The default angle is 0°. We can enter any number we want, to confirm the selection press the Enter button.

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How to setup the video?
The next step is to set up the video channel. Go to the Video section. In the Camera options section where the webcam should be displayed if it is installed correctly. Click the Unused button to switch on the camera (turn it into Used) and end setup with the Setup button.

We can enter the Camera Setup and there we can change the frame rate, resolution, compression, and other properties of the camera.
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How to setup the channel?
In this test, we will measure voltage and current at the output of the 0.5 A fuse. With the help of a hairdryer, we will switch off the fuse. The video will be recorded with a high-speed camera and regular webcam.

We have two camera types connected, DirectX (which recognizes webcams and camera phones) and GigE.

In the setup screen of DewesoftX, we see all connected cameras. We select needed cameras.

First we set up the camera. We set the frame rate to and resolution. The next step is to set the shutter speed. Higher shutter speeds will reduce the smearing of picture with fast movements, but will also reduce the brightness of the picture. Therefore we will need either a strong light or we will need to increase the gain. On the other hand, this will increase the noise in the picture and will reduce the picture quality.

The settings of the camera depend on the capabilities of the camera. There are huge differences between one webcam and the next in terms of speed, picture quality, and available functions. Some cameras have automatic shutter and automatic gain, there are even a few with automatic focus.
Some cameras have different compression types like YUV or I420. This means that each pixel will not have 24 bits of data (8 bits of data per color), but less. In short, using such modes will result in smaller picture sizes and will reduce the data file size in the end, but the colors might not be as perfect as with RGB (uncompressed). However, the human eye is much more sensitive to scales of gray than to shades of colors. These compression algorithms use exactly this fact, therefore we might not even see any difference.
Usually, the cameras also offer Advanced setup, which will show all the special functions of the specific cameras, such as flipping, rotating picture, and more.

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How to perform a measurement?
So let's acquire the data and see the results. The high-speed camera is synchronized exactly to the analog data therefore we can compare the switching times with analog voltage and current. The current is flowing through the fuse for approximately 20 msec before it really switches off and we can see nicely when the spark switches the fuse off. It is also very nice to see the position of the switch (on the left side of the fuse) as it goes to the off position.
The picture from the webcam is nice but doesn't show this at all. Because the webcam is neither clocked nor synchronized with analog data, it is time-stamped as the picture comes into the computer. Therefore, we can see the switch off with a delay of approximately 60 ms. In conclusion, webcams have two limitations: speed and time accuracy.

However, there is a way to reduce the timing inaccuracy by entering a camera delay. Usually, this delay is quite constant and can be compensated. We can do this in the Settings by entering this value in the Delay field in the table. We will still have a time jitter of each frame, which can be in the range of 30 ms or even more when the system is at the limit its performance, but here we can't compensate it. If time accuracy is needed, we should look for clocked cameras like DS-CAM.

Now if we look at the repeated measurement, both cameras show approximately the same time of the event, however, the webcam shows only one frame when the fuse switched off while the DS-CAM camera shows quite a several frames to be able to also see the spark, the movement of the coil and the switch.

This solution, however, is limited to 600 frames per second. Some events require much faster cameras. These cameras store the picture in internal memory and after that to the video file, so we need to combine the picture and video in post-processing.
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Video post synchronization
To include the high speed video in DewesoftX, only few steps are necessary. After acquisition of the video file and the Dewesoft data, please copy the *.avi camera file to the directory where the Dewesoft data file is located.
After this, open DewesoftX and enter the Analysis mode. Select the data file and option Post-sync. video.

The next step is to select the video file that you want to import.

Double click on the file to open it and Dewesoft X will recognize that this file has no synchronization information included and will ask to synchronize it manually.
It will automatically recognize how many frames are stored in the file. Please enter the correct Frame rate of the camera (sometimes the .avi files hold the correct values, but most of the time not). In the info field Video size, you will enter the video length in seconds. Also, enter how many pictures were taken before the video trigger - Pre trigger - occurred. You can enter it in frames, seconds, or milliseconds.

Trigger time can initially be selected from trigger (so long as the storing of analog data has been triggered from the same trigger source) or in the relative time from start of measurement in seconds. When finished, DewesoftX will go to the video screen to see the result of the synchronization and the recorder will show the video frame ticks aligned with the analog data.
You can go back and forth with the yellow cursor to observe the quality of the synchronization.

If you need to realign the video, please select menu item Post sync. Here you can change the parameters. Also, there is the option to select the start of the video from the current position. In this case, the yellow cursor will be taken as the origin of synchronization.

In order to store the synchronization info for future post-processing once you are done and satisfied don't forget to choose Save.

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Photron highspeed-camera
Usually, the camera is operated in the Start on Dewesoft trigger mode, using a Dewesoft Counter input for the highest precision.
System requirements
Dewesoft measurement instrument
PHOTRON highspeed camera (e.g. FASTCAM Mini UX100, 10 000 fps @ 896 x 488)
1 free Ethernet port on the computer
1 Dewesoft Counter input
an additional light source
The example below shows a PHOTRON camera (connected over Ethernet) and a DEWE-43 (connected over USB to the notebook). The accelerometer (blue cable) is used to measure the hit of the fingertip, this is also the trigger. The camera puts out a start pulse on the TRIG_TTL_OUT port, which is measured back on one of the Counter inputs of the DEWE-43.
In the photo below, you can see the high-speed camera with the Dewesoft data acquisition instrument (DEWE-43).

DEWE-43 to PHOTRON connection in detail:

System preparation
Windows network configuration
Please enter the Control Panel, go to the Network Connections and right-click on the Port, where your Photron camera is connected to. Go to Properties and select the TCP/IPv4 protocol. Depending on the model the default IP address is usually:
camera IP: 192.168.0.10 / set computer to 192.168.0.XXX. If a connection cannot be established, please try:
camera IP: 192.168.10.0 / set computer to 192.168.10.XXX
The subnet is always 255.255.255.0. This is the default for the currently available cameras. Please refer to the Photron camera manual for further information about the default IP address. Please enter

Camera IP reset (factory default)
In case you have troubles connecting to the camera, you can try to set it to factory default by the following routine:
Press and hold the RESET switch at the camera’s backside.
All of the LEDs on the camera's back sidelight, then they turn off sequentially from right to left. In the end, all LEDs together blink twice, then stay on. This takes several seconds, hold the button pressed all the time.
Then reboot the camera. The IP address is reset to the factory setting.
Photron FASTCAM viewer
For checking the network connection (and changing the camera settings), you can use the previously installed Photron FASTCAM Viewer to get a live picture. Please enter the IP address mask as shown above, then click Detect, an auto-search will be performed. Alternatively, click File / Camera open.

Camera TRIG_TTL_OUT pulse duration
When using the Start on Dewesoft trigger option inside Dewesoft, Dewesoft does the synchronization based on the first frame captured by the camera. In the Photron FASTCAM Viewer, please go to Camera Option and increase the pulse output time from 100 nsec (default) to 100 usec, in order to guarantee a proper triggering under any circumstances.

Setup in Dewesoft
Photron.ini file
During installation, we have copied Photron.ini into the DewesoftX Addons folder (e.g. C:\DewesoftX\X3\Addons64\). This file contains the interface type and IP address of the camera, please set it accordingly.

Enabling the camera
In DewesoftX go to Settings / Settings / Devices, click the add button and add the Photron FastCam.

The Photron FastCam camera is successfully found.

When you click on the camera, you should be able to see the model and it's IP address.
Trigger setup
There are three different types of camera trigger:

Store on Dewesoft trigger

This is the most commonly used wiring. The software triggers even on complex trigger conditions on analog input, and sends the start impulse over Ethernet. The camera sends a pulse, when the first frame is recorded, this is measured back with the very accurate Dewesoft super-counters (102 MHz timebase) for synchronization.
Store on external trigger

If the camera is triggered with an external trigger, then the same signal can also be used for synchronization.
Store on start of acquisition
The camera will start with the beginning of data recording (streaming). This is of less practical usage, because depending on the framerate, measurement duration and camera onboard memory, the acquisition time is limited.
Store on Dewesoft trigger - example
For connection example, we want to acquire both analog and video data of a hit of an accelerometer with the fingertip.
The analog input sampling rate we set to 200 kS/s (this does not affect the 102 MHz counter sampling rate).

We enter the channel setup to get a preview of the signal and check the appropriate trigger level. In the picture below, there is an example of a signal when knocking with a finger on the sensor.

If the Counter section is not visible in the first place, please add them with the plus button from the top. The Counter is set to Event Counting, Basic Event Counting by default, which is ok. Please enable the button on the left of e.g. CNT2/IN0.

The trigger setup looks like shown below. We select fast on trigger, rising edge with a level of 1g. The pre-time is 100ms, post time 500ms. Dewesoft supports complex trigger conditions, such as simple edge, filtered edge, window, pulse width, slope, delta amplitude, as well as any logical combination on any analog / digital / math channel.

Camera setup
In the video setup, you can see all available cameras. Set the camera to Used, then enter the Setup.
The screen on the next page shows the Trigger setup and the Camera settings, as well as a live preview for adjusting the setup (focus, light source, etc).
Here you can set Resolution, Frame rate, Shutter speed and Sensor gain (if the camera supports hardware sensor gain) parameters. You can also calibrate the camera sensor here. The options depend on the camera model in use and also from each other. For example, if you increase the frame rate, the shutter time will be limited.
The camera settings are applied to the camera as soon as something is changed, so the preview is always up to date with current settings.

Please select the Counter and adjust the level to 0.5, as this is a digital channel (0 to 1). When the camera is started over Ethernet, depending on system load and operating system there will be a delay to the storing trigger. This is usually around 50...100ms (in the example below around 70ms, red line). Therefore, we have to set the camera buffer a little bit higher to capture the whole time window.

Camera sensor calibration
Each camera comes with two sensor calibration files. Here is an example of how the calibration files are named (e.g. for FastCam 1024 PCI):
PixelGainData_Default_1024PCI_1455_0009_0164.gdf
shadingdata_1024pci_1455_0009_0164.gdf
If you copy these files from the Photron CD to Dewesoft Addons folder, they will be used automatically. Files are optimized for 1000 fps frame rate and picture will not be optimal when other frame rates are selected. If you do not have these files or factory calibration data is not satisfying or for any other reason the picture is grainy and/or contains fixed shading pattern, you have to calibrate the sensor to get a better picture. You can do that by selecting Calibrate camera sensor from Custom setup and press the Set button. The Calibrate camera window will pop up. Just follow the instructions (Close camera lens and then press OK) and the sensor will get calibrated.

In the picture below, there is a picture from the camera before (left) and after (right) calibration.

Video download
After the measurement, Dewesoft will show the whole recorded video data. You can navigate without noticeable delay, however, it is only accessing the camera onboard memory. If you have verified the data to be good, you can finally download the video file to the computer. This can take from minutes to hours, depending on the file size.
Example data file
The example below shows the explosion of the firecracker.

Frequently asked questions
Camera not detected in PFV
Camera model type not checked in PFV device list:

In Photron FASTCAM Viewer, go to Configuration and select all camera models from the Device List. Now it will search for all of them.
Try connecting multiple times
Sometimes when connecting with PFV, the camera is not found in the first place. Please try again several times.
Network troubles
Disable Windows firewall, disable anti-virus, check IP, reset the camera to factory defaults.
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